Advice at home

Advice at Home project

This listing is for professionals working with residents who live or work in Wokingham Borough.

Clients we can help

Those who would benefit from our services but would struggle to access them for any of the following reasons:

  • They do not have internet access or digital skills
  • They have physical, learning disability or mental health barriers whether permanent or temporary
  • They are socially or geographically isolated within Wokingham Borough
  • They have limited mobility due to age, health needs, family circumstances or economic pressures
  • They are shielded individuals or are vulnerable due to a health condition, to Covid-19.

Areas of support

We can give advice on topics such as:
- Benefits including universal credit
- Debt
- Housing
- Employment
- Relationships
- Consumer advice and legal matters
- Immigration
- Health and Care

We cover all areas of Wokingham Borough.

Whilst COVID-19 restrictions remain in place, our project workers will be operating from locations in our community.

This project has two angles:
– Supporting ‘shielded’ individuals with moving forward from the coronavirus lockdown

– Helping people with complex casework where there are additional vulnerabilities, such as difficulty leaving the house or travelling to another location

Do you have a safeguarding procedure e.g. DBS?: Yes
What time(s) does this service take place?: Weekdays
How often does this service/activity take place?: Multiple times a week
Categories:
Learning something new
Connecting with others
Getting active
Losing weight
Day to day helping hand
Helping with money
Information and advice
Transport and getting around
Support with anxiety/depression
Support with housing
Support with employment
Support for carers
Volunteering
N/A
Additional needs catered for:
Vision impairment friendly
Hearing impairment friendly
Wheelchair accessible
Learning difficulty friendly
Physical disability friendly
Dementia friendly
Takes place in the client’s home
Non English speaking friendly
N/A
Average waiting list (weeks): 1
Service access criteria: Must be a Wokingham resident, referral must come from a professional

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